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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up window will show up. It offers exhaustive information about all the actions that you can perform on the page in question. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive range of educational video clips clarifying how to work with our Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, have a peek at our extensive FAQ section, which comprises questions asked by real persons and provides practical solutions. We constantly "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24/7 and eager to help you with any issue. Each support ticket you open will be replied to within one hour (the average trouble ticket response time is only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300478

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com